A Look Back at the Innovations, Success Stories, and Milestones That Defined UrVenue’s Incredible Year
What a year it’s been! From unveiling cutting-edge technology to forming game-changing partnerships, 2024 was all about growth, momentum, and setting the stage for an exciting future. Let’s take a walk down memory lane and relive some of the highlights that made this year unforgettable.
Innovation at the Core
If there’s one thing UrVenue is known for, it’s pushing the boundaries of what’s possible in hospitality tech. This year, the company unveiled a sneak peek at UrResort, a groundbreaking Property Experience Management System (PXMS) that had everyone talking. Imagine being able to manage every guest experience—think activity centers, itineraries, and guest portals—all from one platform.
The preview of UrResort at The Hospitality Show in San Antonio was met with excitement and curiosity. Attendees got a firsthand look at how this platform could simplify operations, enhance guest engagement, and, most importantly, drive revenue. It’s safe to say UrResort is already a game-changer and is primed to expand even further in 2025.
Big Partnerships, Bigger Impact
2024 was also a year of powerful collaborations. UrVenue joined forces with the Oracle Cloud Marketplace, integrating with Oracle’s OPERA Cloud PMS as well as its Simphony and Micros POS solutions. This partnership gave hospitality operators a seamless way to connect front-of-house systems with guest-facing experiences—a win-win for everyone involved.
Speaking of partnerships, Zouk Group selected UrVenue as their technology partner, a move that highlights the trust major global brands have in UrVenue’s ability to deliver. This collaboration not only expands Zouk’s capabilities but also reinforces UrVenue’s position as a leader in the industry.
Taking Center Stage
UrVenue didn’t just innovate behind the scenes in 2024—it stepped into the spotlight, sharing its vision and expertise with the world at some of the industry’s most prestigious events. From engaging panels to forward-thinking discussions, UrVenue solidified its position as a thought leader shaping the future of hospitality.
At ILHA’s INSPIRE Conference, UrVenue hosted the dynamic panel “The Vegas Blueprint,” where industry heavyweights explored how lifestyle and luxury elements can redefine resorts. It wasn’t just about discussing trends; it was about creating a roadmap for the future of hospitality, inspiring operators to think bigger and bolder.
Another standout moment came at HITEC 2024 in Charlotte, North Carolina, where UrVenue led an educational session titled “Leveraging Technology for On & Off-Property Experiences.” This session brought together decision-makers from hotels, technology providers, and industry experts to dive into how advanced platforms are transforming both on-property experiences like pools, spas, and restaurants and off-property excursions such as cultural tours and private activities.
Whether redefining resort strategies at INSPIRE or showcasing game-changing innovations at HITEC, UrVenue owned the conversation in 2024. By combining expertise, real-world examples, and bold ideas, the company didn’t just participate—it led the way, proving why it’s at the forefront of hospitality transformation.
Wins That Made Us Smile
One of the standout moments of 2024 was introducing the Group Itinerary Builder in collaboration with Club Med. This tool gave groups the power to plan their on-property experiences like never before. Whether it was for corporate retreats or family reunions, this feature made group travel easy, customizable, and enjoyable—something everyone could appreciate.
Oh, and did we mention the 3D Interactive Maps? These stunning visuals brought properties to life, giving operators a way to showcase their spaces like never before. Guests loved the ability to explore venues virtually, and operators saw a direct impact on their bottom line. These maps proved to be a game-changer in driving bookings and guest satisfaction.
And then came the 360-degree imagery feature, exclusively released to UrVenue’s Las Vegas-based clients. This cutting-edge tool lets guests fully immerse themselves in the venue experience before they even arrive, allowing them to visualize and select premium spaces during the booking process. Pools, resorts, and live event venues saw a surge in conversions as this feature empowered guests to confidently book high-value real estate inventory.
Another win? The introduction of the Booking Grid, a feature used by properties like The Crane to simplify managing excursions and bookings. Think of it as the ultimate dashboard for concierge teams—providing real-time updates on availability, guest bookings, and capacity for activities over the next few days. With the Booking Grid, staff can instantly make adjustments to guest capacity, update pricing, or close bookings when excursions fill up. This ensures accurate, up-to-the-minute information while giving teams the flexibility to respond to vendor changes or guest demand on the fly. It’s a powerful tool for streamlining operations and keeping things running smoothly for guests and staff alike.
From enabling seamless group travel to helping guests envision their perfect day poolside—and now offering real-time control of activity bookings—UrVenue’s features in 2024 didn’t just make an impact; they redefined what’s possible in hospitality. These wins are the moments we look back on with pride, knowing we’ve delivered value to clients and unforgettable experiences to their guests.
The Future Looks Bright
This year wasn’t just about milestones; it was about momentum. Every win, Every partnership, and Every new idea brought us closer to transforming how the hospitality industry connects with guests.
So, here’s to 2024; a year of growth, success, and laying the groundwork for an even brighter future. Stay tuned, because 2025 is going to be a ride you won’t want to miss. The best is yet to come.Want a sneak peek into the future of hospitality innovation? Stay Informed with UrVenue, subscribe for the latest updates, feature releases, and industry news at Urvenue.com or schedule a free demo and explore all the game-changing features we’re rolling out next year. Let’s build the future of guest experiences together!